Shipping Policy

This Shipping Policy outlines the standard shipping rules, delivery timelines and service terms for all orders placed on our website. All shipping services are applicable to global customers, with unified service standards and charging rules to ensure a transparent and consistent delivery experience for every user.
We provide fast order processing and shipment services for all valid paid orders. All orders will be processed and shipped within 1 to 3 business days after successful payment confirmation. Our professional packaging team will inspect and pack all energy stick products carefully before shipment to guarantee intact product condition during transit.
The standard delivery time for all global orders is 6 to 12 business days after shipment confirmation. This unified delivery timeline applies to all regional shipments without additional expedited shipping options. Delivery progress may be slightly affected by occasional customs clearance procedures and local logistics arrangements, and the actual delivery time shall be subject to local logistics conditions.
We offer free worldwide shipping for all products available on our website. No additional shipping fees, handling fees or regional surcharges will be charged for any global orders. All displayed product prices are denominated in USD, and there are no hidden shipping costs for customers worldwide.
We provide a 60-day return window for eligible purchased products. Customers can initiate valid return applications within 60 days from the date of receiving the products, in accordance with our refund and return rules. All return requests beyond the 60-day valid period will not be accepted due to product service regulations.
Once we receive, inspect and approve your eligible returned products, we will proceed with the refund process systematically. All approved refunds will be completed within 5 to 10 business days. The refund will be returned via the original payment channel, and the final arrival time may vary slightly depending on different payment platform processing cycles.
Customers are responsible for ensuring the accuracy of shipping information, including recipient name, contact details and delivery address. Any delivery failure, delay or package loss caused by incorrect or incomplete customer information will not be covered by our shipping liability.
We reserve the right to update and adjust this Shipping Policy according to operational arrangements and industry standard updates. The latest policy terms will be officially published on our website and take effect immediately. Continued placement of orders and use of our services constitutes full acceptance of the updated shipping terms.